What this skill does
Resolve issues, communicate with empathy, and turn frustrated customers into loyal advocates.
Customer Support is part of the Other Skills category — OpenClaw skills that extend your agent with new capabilities. You can install it on its own or alongside other other skills skills from the OpenClaw catalog.
How to install Customer Support
The easiest path is via the OpenClaw Easy desktop app — one click, no terminal required:
- Download OpenClaw Easy for macOS or Windows (free, one-click installer, ~30 seconds).
- Open the in-app Skills panel.
- Search for
customer-supportand click Install. - The skill activates automatically when an incoming message matches its description.
Install from the command line
If you already run the OpenClaw CLI, add Customer Support with a single command:
openclaw skills add customer-support
This pulls customer-support from ClawHub and installs it into ~/.openclaw/skills/customer-support/. Restart the OpenClaw gateway afterwards so the new skill is discovered.
How to use Customer Support
Once installed, Customer Support activates on its own: when an incoming message on WhatsApp, Telegram, Slack, Discord, Feishu or Line matches the skill's description, your OpenClaw agent loads it and runs the workflow. You can also trigger it explicitly by describing the task in chat. No extra configuration is required after install.
Manual install (advanced)
If you prefer manual installation:
- Click the Download .zip button above to grab
customer-support-1.0.0.zipdirectly from our S3 mirror. - Unzip into
~/.openclaw/skills/customer-support/(create the directory if it does not exist). - Restart OpenClaw Easy (or the OpenClaw CLI gateway) so the new skill is discovered.
Frequently asked questions
How do I install Customer Support?
Install Customer Support in the OpenClaw Easy desktop app by opening the Skills panel, searching for customer-support, and clicking Install. From a terminal you can run: openclaw skills add customer-support. Either way the skill is placed in ~/.openclaw/skills/customer-support/.
Is Customer Support free?
Yes. Customer Support is free and open-source, distributed under the Apache-2.0 license through ClawHub. No account or payment is required to download or run it.
What does Customer Support do?
Resolve issues, communicate with empathy, and turn frustrated customers into loyal advocates.
Related: more other skills skills
If Customer Support looks useful, you may also want to check out other other skills skills in the OpenClaw catalog:
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Free, open-source · Apache-2.0 · Works with Claude, ChatGPT, Gemini, or local Ollama models