What this skill does
Build and execute customer retention strategies for a solopreneur business. Use when reducing churn, improving customer lifetime value, building loyalty programs, re-engaging inactive users, or creating retention-focused product and communication strategies. Covers churn analysis, retention cohorts, lifecycle marketing, win-back campaigns, and loyalty mechanics. Trigger on "customer retention", "reduce churn", "keep customers", "improve retention", "churn rate", "customer loyalty", "win-back campaign".
Customer Retention is part of the Developer Tools category — developer tools that help your agent write, review, debug, and ship code. You can install it on its own or alongside other developer tools skills from the OpenClaw catalog.
How to install Customer Retention
The easiest path is via the OpenClaw Easy desktop app — one click, no terminal required:
- Download OpenClaw Easy for macOS or Windows (free, one-click installer, ~30 seconds).
- Open the in-app Skills panel.
- Search for
customer-retentionand click Install. - The skill activates automatically when an incoming message matches its description.
Install from the command line
If you already run the OpenClaw CLI, add Customer Retention with a single command:
openclaw skills add customer-retention
This pulls customer-retention from ClawHub and installs it into ~/.openclaw/skills/customer-retention/. Restart the OpenClaw gateway afterwards so the new skill is discovered.
How to use Customer Retention
Once installed, Customer Retention activates on its own: when an incoming message on WhatsApp, Telegram, Slack, Discord, Feishu or Line matches the skill's description, your OpenClaw agent loads it and runs the workflow. You can also trigger it explicitly by describing the task in chat. No extra configuration is required after install.
Manual install (advanced)
If you prefer manual installation:
- Click the Download .zip button above to grab
customer-retention-0.1.0.zipdirectly from our S3 mirror. - Unzip into
~/.openclaw/skills/customer-retention/(create the directory if it does not exist). - Restart OpenClaw Easy (or the OpenClaw CLI gateway) so the new skill is discovered.
Frequently asked questions
How do I install Customer Retention?
Install Customer Retention in the OpenClaw Easy desktop app by opening the Skills panel, searching for customer-retention, and clicking Install. From a terminal you can run: openclaw skills add customer-retention. Either way the skill is placed in ~/.openclaw/skills/customer-retention/.
Is Customer Retention free?
Yes. Customer Retention is free and open-source, distributed under the Apache-2.0 license through ClawHub. No account or payment is required to download or run it.
What does Customer Retention do?
Build and execute customer retention strategies for a solopreneur business.
Related: more developer tools skills
If Customer Retention looks useful, you may also want to check out other developer tools skills in the OpenClaw catalog:
Browse the full OpenClaw skill catalog
This page covers just one skill. The OpenClaw skill hub has 10,000+ more — search, sort by downloads or stars, and install any of them in one click. There is also a curated awesome-openclaw-skills list grouped by use case.
Get OpenClaw Easy — Free
Install Customer Retention and 10,000+ other OpenClaw skills in one click. Free, open-source, runs locally on macOS & Windows.
Free, open-source · Apache-2.0 · Works with Claude, ChatGPT, Gemini, or local Ollama models